About

A Word from Our Founder

If you lead with passion, anything is possible.

What started as a dream back in 2006 has turned out to be a wonderful adventure of jewels and luxury. For the past 15 years, Mystique Universal has had the great privilege of working with some of the world’s most respected and renowned brands, such as Van Cleef & Arpels, Boucheron, Richard Mille, Garrard, Gubelin, Bulgari and many more.

One of my greatest prides, besides growing the business and the brands that we manage, has been nurturing my team and encouraging them to be the best. Our achievements would not be possible without these good people who fight shoulder to shoulder with me every day against countless challenges and obstacles.

It is my sincere hope that Mystique Universal will continue to be a trusted partner for many more international brands that enter into the Malaysian market, and we are confident that we can help our partners sleep well at night knowing that their brands are well taken care of.

Mink Ong

GIA Graduate Gemologist
ESSEC Mannheim EMBA - Valedictorian

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About

Mystique Universal is a luxury retail expert and has worked with various international luxury brands over the years, such as Boucheron, Van Cleef & Arpels, Richard Mille, Bulgari, Gubelin, Garrard, Carrera y Carrera, Roger Dubuis, Maurice Lacroix, Rado and many others.

We are able to fulfill brand principals' needs through various business models including management, distribution, dealership, partnership, franchising, etc. We also provide advisory services to international luxury brands seeking to expand into the Malaysia market. This assists brands to navigate everything from business culture, government regulations, to customer habits and behavior.

Currently we are the sole distributor of Roberto Coin in Malaysia, located at The Starhill, Bukit Bintang.

Since its establishment, the company has achieved tremendous success in incubating many tier one luxury brands to where they are today.

Our Proud History

BOUCHERON | VAN CLEEF & ARPELS | BULGARI | RICHARD MILLE | ROGER DUBUIS | GARRARD GUBELIN | CARRERA Y CARRERA | RADO | MAURICE LACROIX | DEWITT | STEINWAY LYNGDORF | GRAHAM | ARNOLD & SON

Vision

To become the leading high-end brand retailer, offering an unforgettable first-class experience to our discerning clientele with exceptional and desirable international brands.

Mission

We transmit our brand partners’ reputational excellence through in-depth market penetration, widespread brand awareness and strong sales performance.

This is underscored by our exceptional knowledge and experience of the Malaysian market, and highly effective business strategies and services which we provide with trust and integrity.

Values

Mysterious | Youthful | Synergy | Trust | Industrious | Quality | Unique | Efficient